New patient information.
What to expect at your appointment

Chiropractic care for new patients

If you’re visiting our chiropractic clinic for the first time, here’s what you can expect. We take the time to understand your health concerns, assess your spine and posture, and develop a treatment plan that supports lasting results.

The initial visit

After completing your intake forms Richard will will listen to your concerns and conduct a thorough history and detailed examination. The information gleaned will be used to identify both the source of your symptoms or problem (diagnosis) and the likely causes behind them.

X-rays are not requested as standard but can be arranged if required. If you have access to previous imaging or reports please bring them with you.

For your peace of mind, everything will be explained in advance and you will be given plenty of opportunities to ask questions.

Before your next visit, Richard will compile a detailed written report ready to share with you.

Second visit

Giving you a detailed Report of Findings, describing treatment and care options in detail, providing treatment and advice takes time. This is why we allow 30 minutes for this important appointment. Everything will be explained in detail and if you are happy to proceed, hands-on treatment will commence during the session to get you started!

You will be given a copy of your findings and recommendations. If requested, Richard is also happy to write to your GP to keep them informed.

Progress reviews

It is important to us that you are on track during your care. Richard will monitor your progress from visit to visit and will typically arrange a formal progress review visit after the first 4-6 visits or after a short period of time.

In the rare instance that you are not moving forward as expected, Richard will revise your care plan and will not hesitate to refer you for additional assistance.

Speech pathology for new clients

Our speech pathologists provide tailored assessment and therapy for children and adults with communication or swallowing difficulties. During your first appointment, we take time to understand your goals, review any previous reports, and create a personalised plan to support your speech, language, and confidence in daily communication.

The initial visit

After completing your intake forms, your speech pathologist will spend up to 60 minutes with you and your child. During this time, we will listen to your concerns about your child’s speech and language development and begin the assessment. Assessment can take different forms. It may be done using formal tests or informally through play, depending on your child’s age, needs and the area of concern.

Feedback will be given as the session progresses and at the end. Together with you, we will then decide whether we will begin therapy, monitor your child’s skills or undertake further assessment. You will be given lots of opportunities to discuss your options with your Speech Pathologist and ask any questions.

If your child has had any assessments conducted prior to this appointment, please bring the reports along with you.

Therapy sessions

Therapy sessions last between 30 and 60 minutes and are always tailored to your child’s therapy goals and needs. The goals will have been decided in conjunction with you following your initial appointment. We aim to achieve our therapy goals whilst making therapy sessions fun and engaging for your child, no matter what their age. Activities and specific practise tasks may be given at the end of the session to enable you to support the therapy process at home. Parents are welcome and encouraged to attend sessions with their child.

In the rare instance that your child is not making progress, your Speech Pathologist is very happy to discuss this with you, review your child’s therapy plan and refer on if required.

Massage therapy for new clients

Our massage therapy sessions are designed to reduce tension, ease pain, and support your overall wellbeing. On your first visit, your therapist will discuss your needs and areas of concern before recommending the most suitable massage techniques to help you feel relaxed and restored.

The initial visit

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Second visit

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Progress reviews

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What to expect when you visit

We believe a patient

  • deserves to have their health concerns listened to
  • deserves to have his or her case handled as a new and unique challenge, with a care regime to match
  • needs someone with the skills and experience to ask the right questions and conduct the right tests to reach the right diagnosis
  • should receive care that is tailored to suit the patient and what they hope to achieve
  • should experience an environment that is welcoming and makes you feel safe and secure
  • should have access to facilities, equipment and techniques that are modern and designed to maximise effectiveness
  • a practitioner that is 100% there to serve you, and takes the time to get the job done properly
  • a practitioner that treats you like he would treat a member of his own family

If you are looking for this kind of experience or would like to know more about how we may be able to help you, we would love to hear from you!